Terms & Conditions
Welcome to The Design House. By accessing or using our website (www.thedesignhouseco.in), you agree to be bound by the following Terms of Service. Please read them carefully before using our services.
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General Information
The Design House is a brand specializing in bespoke wedding invitations, personalized stationery, curated gifting solutions, and lifestyle products. All content, products, and services provided on this website are subject to the terms and conditions listed here.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
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Use of the Website
You may use the website for browsing, placing orders, or interacting with our team. You agree not to:
- Misuse the website or its content
- Use the site for any unlawful purpose
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to any part of the site
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Product Information
We take every effort to accurately display and describe our products. However, as many of our offerings are handcrafted or customized, slight variations in color, finish, and size may occur.
All pricing is subject to change without prior notice. Prices are listed in INR unless otherwise stated.
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Orders & Customization
Once an order is placed, it cannot be modified or cancelled for customized or personalized products.
The Design House reserves the right to refuse or cancel any order at our sole discretion. In such cases, we will notify you via the contact details provided at checkout. -
Shipping & Delivery
We ship domestically via trusted courier partners. Estimated delivery timelines are provided at checkout and on the product description page. Delays caused by unforeseen events (weather, holidays, calamities) are beyond our control.
Please refer to our Shipping Policy for more details.
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Returns, Exchanges & Refunds
Due to the nature of our bespoke and customized offerings, we do not accept returns or refunds unless there is a proven manufacturing defect or damage during transit.
Please refer to our Refund & Exchange Policy for complete details.
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Intellectual Property
All content on this website—including text, graphics, logos, images, product designs, and layout—is the exclusive property of The Design House and is protected by applicable copyright and trademark laws. Any unauthorized use or reproduction is strictly prohibited.
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User Content & Submissions
Any feedback, comments, or ideas submitted to The Design House through the website or our social media channels may be used by us without restriction or obligation to compensate you.
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Limitation of Liability
The Design House shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website, products, or services.
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Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.
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Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on this page, and your continued use of the website implies acceptance of those changes.
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Contact Us
For any questions or concerns regarding these Terms,
please contact us at: enquiry@thedesignhouseco.in
The Design House, Kolkata, West Bengal, India
